Privacy Policy

Last Updated: January 3, 2026

1. Introduction

TrimLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service at trimlink.co.

2. Privacy-First Commitment

TrimLink is built on a privacy-first foundation. Unlike other URL shorteners, we do not:

  • Track individual visitors who click on your links
  • Collect personally identifiable information (PII) from link visitors
  • Use browser fingerprinting or tracking cookies on shortened links
  • Sell or share your data with third parties for marketing purposes

3. Information We Collect

3.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (encrypted)

3.2 Link Analytics (Non-PII)

For shortened links, we collect aggregate, non-identifiable data:

  • Click counts
  • Geographic region (country/city level)
  • Referrer sources (where clicks came from)
  • Device type (desktop/mobile/tablet)
  • Browser type

Important: We do NOT store IP addresses, user agents, or any data that could identify individual visitors.

3.3 Usage Data

We collect information about how you use TrimLink:

  • Links created
  • Custom domains configured
  • QR codes generated
  • Feature usage patterns

4. How We Use Your Information

We use the collected information to:

  • Provide and maintain the TrimLink service
  • Process your transactions and send confirmations
  • Send you service-related announcements
  • Respond to your support requests
  • Detect and prevent fraud or abuse
  • Improve our service based on usage patterns
  • Enforce our Terms of Service

5. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted password storage (bcrypt)
  • Secure cloud infrastructure
  • Regular security audits
  • Access controls and monitoring

Your data is stored on secure servers located in the United States.

6. Data Retention

  • Free accounts: Analytics retained for 30 days
  • Pro accounts: Analytics retained for 1 year
  • Business accounts: Analytics retained for lifetime of account
  • Deleted accounts: All personal data deleted within 30 days

7. Cookies and Tracking

TrimLink uses minimal cookies necessary for service operation:

  • Authentication cookies: Keep you logged in (essential)
  • Preference cookies: Remember your settings (essential)

No Consent Required: We only use essential cookies that are strictly necessary for the website to function. Under GDPR Article 6(1)(f), these cookies do not require your consent.

We do NOT use tracking cookies, advertising cookies, or third-party analytics cookies on our main site or on shortened links.

8. Third-Party Services

We use limited third-party services:

  • Payment processing: Polar (for paid subscriptions)
  • Email delivery: Transactional emails only
  • Infrastructure: Cloud hosting providers

These services are bound by their own privacy policies and are required to protect your data.

9. Your Rights (GDPR & CCPA)

You have the right to:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Delete your account and data
  • Portability: Export your data
  • Objection: Opt out of marketing communications

To exercise these rights, contact us at support@trimlink.co

10. Children's Privacy

TrimLink is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: